Frequently Asked Questions

Q: Please tell me how to pay

It is only credit card advance payment in advance.
Cards use settlement called square which can be paid from WEB.

visa JCB American Express

スクエアカードロゴ

If you decide to use it, payment settlement URL will be sent. Please make settlement within 3 days.

※ Please be assured that the card number will not be notified or will remain in our company.

Q: Is it possible to postpay?

Due to the nature of the service, we will make every payment in advance.

Q: Is it possible to request the same day?

Although it is possible, it will be reserved priority so it may not be possible to respond. Please note.

Q: What is the cancellation fee?

11 days before the scheduled date of cancellation The cancellation fee is 0

Cancellation fee 100% after 10 days from scheduled use date.

Q: Is it possible to visit my office?

I will not make meetings by face-to-face or visit at the moment.
I will correspond in principle by e-mail.

Q: I would like to use it at midnight, but will it cost me late night? In that case, please tell me the price

From 8 o’clock to 20 o’clock, normal rates
Usage between 20: 1 and after ~ 7: 59 minutes is 25% as late-night charge

Q: Is it possible to choose staff?

It is possible to tell us your request. Respond to your request as much as possible.

Q: Is cash on-the-day payment possible?

Payment by cash does not correspond. It becomes advance payment of the card.

Q: I want to inquire by telephone, is it possible?

It is only an inquiry from the mail form all.

 

If it is not on the list, please do not hesitate to contact us.